Notation based on the Act on Specified Commercial Transactions
| distributor | Kodai Shin Co., Ltd. |
|---|---|
| Operation manager | Kayoko Kondo |
| address | 〒603-8204 21-2 Shichiku Takanawa-cho, Kita Ward, Kyoto City, Kyoto Prefecture |
| phone number | 075-495-2541 |
| email address | kyoto-koromo@kodaishin.jp |
| URLs | http://shop.koromo-kyoto.com/ |
| Necessary payment other than products | 【Shipping Cost】 ■■ In Japan ■■ ■Sagawa Express ● Nationwide (*excluding Okinawa): 500 JPY ● Okinawa: 1100 JPY ■Kuroneko Yamato ●Hokkaido…1800 yen ●Aomori, Iwate, Akita…1400 JPY ●Miyagi, Yamagata, Fukushima …1300 JPY ●Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi, Nagano …1200 JPY ●Toyama, Ishikawa, Fukui, Gifu, Shizuoka, Aichi, Mie, Shiga, Kyoto, Osaka, Wakayama, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi …1100 JPY ●Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima …1200 JPY ●Okinawa …2000 JPY We ask customers who purchase less than 10,000 yen (excluding tax) to pay a COD fee of 300 yen (excluding tax). (Customers who purchase more than 10,000 yen excluding tax will not be charged a handling fee.) ■■ Shipping outside Japan ■■ The online shop delivers all items in areas where DHL is available. Shipping costs for international shipments are automatically calculated and noted when you place an order. If you can't choose your country, ask us. |
| How to order | Please order from our site. *We are sorry to inform you that we are closed on Sundays and public holidays. We will accept orders without rest, but we will respond to inquiries regarding product shipments and inquiries from the next day onwards. Please note. |
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Payment Method |
■■ In Japan ■■ ●Credit card (One-time/Two-time/installment payment *The number of installments depends on the card company / Revolving) ●Cash on delivery (COD) ■■ Shipping outside Japan ■■ ●Paypal |
| Due date for payment |
■■ In Japan ■■ ･COD |
| Delivery time | After receiving the application, it will be delivered in about a week. (It varies depending on the product. If the delivery is delayed, we will contact you by email.) |
| About returns and exchanges | We cannot accept returns of items that have been worn, items that have been soiled or scratched by the customer, items that have lost accessories, items that have changed from the time they were delivered, and items that cannot be resold. increase. Thank you for your understanding. However, if the product is defective, or if a product different from what you ordered has arrived, would you please contact us within 7 days after the product arrives? We will handle exchanges and returns. In that case, please contact us by e-mail to the address below and return it to us. Depending on the stock status, we will exchange it for a non-defective product or return it. We will bear the shipping fee required for returning and resending the product. Contact address: shop@koromo-kyoto.com In addition, in the case of product exchange due to the wrong size ordered, etc., the shipping fee will be borne by the customer, so we kindly ask for your understanding. Regarding returns, some products have different return policy. Please check the product page for details. |
| Recommended browsing environment |
■OS ・Windows: Windows 7 or higher ・Macintosh: Mac OS X 10.6 or higher ■ Target browser Windows: Internet Explorer 10.0 or higher, Firefox latest version, Google Chrome latest version * For those using Android devices |